Here you can find out how to register at our practice and read other important information for patients.
You can find out more by clicking on the links.
Freedom of Information Act
The Freedom of Information (Scotland) Act 2002 (FOISA) provides you with a right of access to the information we hold, subject to certain exemptions. The Environmental Information (Scotland) Regulations 2004...
How to register
The Kelburn Practice are not taking new registrations from patients who are already registered with a local Paisley practice. Patients that stay within the practice boundary of PA1, PA2 &...
Information sharing
The practice complies with Data Protection and Access to Medical Records legislation. The practice is now fully computerised and abides by the terms of the Data Protection Act 1998. Your...
Patient rights and responsibilities
Patient confidentiality will be respected at all times by doctors, staff and other health professionals involved in your care. The Kelburn Practice will not discriminate on the grounds of age,...
Privacy notice
GDPR Fair Processing and Privacy Notice GDPR: Your Information, Your Rights Our Privacy Notice explains why we collect information about you and how that information may be used to deliver...
Suggestions and complaints
We welcome any comments to help improve our service. The practice operates an in-house complaint procedure. If you feel you have any complaints or grievances, we hope that they can...
Telephone interpreting service
Direct patient access to telephone interpreting – new languages added The patient leaflet on direct access to telephone interpreting is now available in 40 languages. This important resource explains how...
The Kelburn Practice Fair Processing & Privacy Notice
Your Information, Your Rights Being transparent and providing accessible information to patients about how we will use your personal information is a key element of the Data Protection Act 2018...
Updating your details
If you change name, address or telephone number, please let our receptionists know by calling or writing to us. Alternatively you can download and complete a change of details form....
Use and disclosure for non-health reasons
Disclosure of information may only be given in very exceptional circumstances under the Crime and Disorder Act of 1998, to the police, hospital chaplains and the media. When we have...
Useful telephone numbers
NHS 24 111 RAH 0141 314 7294 Maternity 0141 314 7294 Dykebar Hospital 0141 884 5122 Royal Hospital For Sick Children 0141 201 0000 Paisley Maternity (Pink Team) 0141 314...
Using this website
The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal...
Violent or abusive behaviour
The practice considers aggressive behaviour to be any personal abusive or aggressive comments, cursing or swearing, physical contact and / or aggressive gestures. The practice will request the removal from...
Date published: 8th October, 2014
Date last updated: 22nd October, 2014