Here you can find out how to register at our practice and read other important information for patients.
You can find out more by clicking on the links.
Freedom of Information Act
The Freedom of Information (Scotland) Act 2002 (FOISA) provides you with a right of access to the information we hold, subject to certain exemptions. The Environmental Information (Scotland) Regulations 2004 ... [continue] Freedom of Information Act
How to register
When registering, please bring 2 forms of identification e.g. passport, birth certificate and those of any other persons registering with you. You will be asked to complete a registration form for ... [continue] How to register
Information sharing
The practice complies with Data Protection and Access to Medical Records legislation. The practice is now fully computerised and abides by the terms of the Data Protection Act 1998. Your ... [continue] Information sharing
Patient rights and responsibilities
Patient confidentiality will be respected at all times by doctors, staff and other health professionals involved in your care. The Kelburn Practice will not discriminate on the grounds of age, ... [continue] Patient rights and responsibilities
Practice boundary
The practice registration areas are PA1, PA2 and PA3.
Suggestions and complaints
We welcome any comments to help improve our service. The practice operates an in-house complaint procedure. If you feel you have any complaints or grievances, we hope that they can ... [continue] Suggestions and complaints
Updating your details
If you change name, address or telephone number, please let our receptionists know by calling or writing to us. Alternatively you can complete the online form. If you move outside the ... [continue] Updating your details
Use and disclosure for non-health reasons
Disclosure of information may only be given in very exceptional circumstances under the Crime and Disorder Act of 1998, to the police, hospital chaplains and the media. When we have ... [continue] Use and disclosure for non-health reasons
Using this website
The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website
Violent or abusive behaviour
The practice considers aggressive behaviour to be any personal abusive or aggressive comments, cursing or swearing, physical contact and / or aggressive gestures. The practice will request the removal from ... [continue] Violent or abusive behaviour
