Kelburn Practice Link worker

The Practice has a link worker on a Wednesday who can support you to access activities and resources in your local community that can help your overall well being. E.G. Benefits Advice, Housing Advice, Increasing your Physical activity, Improving your Mental Wellbeing, Carers Advice, Advice on clubs and groups in your area. Ask any of […]

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New Signposting Service

New Signposting Service As of November 2018, the practice will be adopting a Signposting Service, which will be operated by our trained staff. We have provided training for our staff to ask appropriate questions in relation to your call in order that they can allocate you to the most suitable clinician or alternative service. Please […]

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Flu Vaccine Clinics

The flu vaccination is for patients over 65 and those under 65 who have any of the following: Diabetes, Heart Disease, Respiratory problems, Kidney Disease, Chronic Liver Disease, Neurological problems, Sickle Cell Disease, Obesity, Pregnancy, Patients with a weakened immune system & Unpaid Carers. Please note: The nasal vaccine for Children aged 2-5 (not in […]

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GDPR Fair Processing and Privacy Notice

GDPR: Your Information, Your Rights Our Privacy Notice explains why we collect information about you and how that information may be used to deliver your direct care and manage the local health and social care system. The notice reflects: • What information we collect about you; • How and why we use that information; • […]

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Telephone System

Please note the Kelburn Practice has a new telephone system. We are confident the new phone system will improve the service for patients but welcome any comments about the service. Changes: Incoming and Outgoing Calls may be recorded for training and monitoring purposes. You can still order your prescription by dialling the main number and […]

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