The Kelburn Practice

Lines open 8.30am – 6pm Monday to Friday

Telephone interpreting service

Direct patient access to telephone interpreting – new languages added

The patient leaflet on direct access to telephone interpreting is now available in 40 languages.
This important resource explains how to use our telephone interpreting service to contact any NHS Greater Glasgow and Clyde service.

For example, patients can use the service to call from home and make an appointment with their GP, discuss medications with their Pharmacy, book a Maternity appointment or contact NHS 24.

The leaflet explains how to use the service by calling or by using a mobile app.  It provides codes specific to patients using NHSGGC services so can only be used for this purpose.

All leaflets are available on the NHSGGC website. Please make them available to any service users who need this support.

If you have any questions or require a language not yet produced, please contact us at equality@ggc.scot.nhs.uk